Shipping Policy

We do our best to deliver the order to you as soon as possible.

We try to ship orders placed before 3:00 PM on workdays the same day. However, we are not always able to achieve this, and this will be at most 1 working day later.

You will of course receive a "Track and Trace code" from us with which you can track your shipment. If, for whatever reason, we do not meet this delivery time, we will of course inform you as soon as possible.

The prices stated do not include shipping costs, the shipping costs are: 6.95 and are completely free and at our expense for orders from €49.95.

Delivery is via PostNL parcel service.

Returns Policy

You can register the order for return within 14 days of receipt, stating the reason.

1. We request that you first send an email to info@elgummo.nl so that we can register the return shipment for you.

2. After registration, the order can be returned to the received address within 14 days via PostNL parcel service for €6.95 (return costs are at your own expense).

3. The entire order amount excluding shipping costs will then be paid to you within 10 working days

will be credited provided the product has already been returned in good order.

Only the costs for returning from your home to us are at your own expense.